Frequently Asked Question
What products does MashGan offer?
MashGan specializes in high-quality air coolers designed for homes, offices, and industrial spaces. We offer a variety of models suited for different room sizes and cooling needs.
How do I place an order online?
Simply browse our website, select the air cooler you want, add it to your cart, and proceed to checkout. We offer multiple secure payment options.
How long does delivery take?
We usually dispatch orders within 24–48 hours. Delivery times vary based on your location but typically take 3–7 business days.
Do you offer free shipping?
Yes! We provide free standard shipping on all air cooler orders across selected locations. Express delivery options are also available at checkout.
Can I return or exchange my cooler if I’m not satisfied?
Absolutely. We have a 7-day easy return and exchange policy. Please ensure the product is in its original condition with all accessories intact.
Are MashGan air coolers energy-efficient?
Yes! All our models are designed to deliver maximum cooling with minimal power consumption, helping you save on electricity bills.
Is there a warranty on the air coolers?
All MashGan air coolers come with a 1-year manufacturer warranty covering any defects in material or workmanship.
Do you provide installation services?
Most of our air coolers are plug-and-play and don’t require installation. However, for larger models, we offer optional installation services at an extra cost.
How do I maintain my air cooler?
Regular cleaning of the water tank, cooling pads, and filters ensures optimal performance. Refer to our maintenance guide included with your product for easy tips.